Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. We are also committed to complying with the Privacy Rule of the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

How We Collect Information About You

Enara Health and Enara Health collect data through a variety of means including but not necessarily limited to secure message, our web site letters, phone calls, emails, cookies and web beacons.We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

What We Do Not Do With Your Information

We will collect and use personal information solely with the objective of fulfilling those purposes specified by us below and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. Information about your financial situation and medical conditions and care that you provide to us via secure message on our website or video on our website is held in strictest confidence. We do not give out, exchange, barter, rent, sell, lend, or disseminate any information about applicants or clients that is considered patient confidential, is restricted by law, or has been specifically restricted by a patient/client in a signed HIPAA consent form.

How We Do Use Your Information

Information is only used as is reasonably necessary to process your application or to provide you with services which may require communication between you and health care providers, pharmacies, insurance companies, and other providers necessary to: verify your medical information is accurate; determine the type of medical or any health care services you need including, but not limited to; or to obtain or purchase any type of medical supplies, devices, medications and insurance.

Disclosure

If you attempt to provide information with the intent or purpose of fraud or that results in either an actual crime of fraud for any reason including willful or un-willful acts of negligence whether intended or not, or in any way demonstrates or indicates attempted fraud, your non-medical information can be given to legal authorities including police, investigators, courts, and/or attorneys or other legal professionals, as well as any other information as permitted by law.

Limited Right to Use Non-Identifying Personal Information From Biographies, Letters, Notes, and Other Sources

Any pictures, stories, letters, biographies, correspondence, or thank you notes sent to us become the exclusive property of Enara Health. We reserve the right to use non-identifying information about our clients for fundraising and promotional purposes that are directly related to our mission. Clients will not be compensated for use of this information and no identifying information. You may specifically request that NO information be used whatsoever for promotional purposes, but you must identify any requested restrictions in writing.

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information. This information is used to contact you about the products/services on our site in which you have expressed interest.

Cookies, logs files and web beacons

We use “cookies” and web beacons on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Cookies are not harmful and cannot introduce viruses or extra personal contact information. More information on how to opt out of being tracked by advertisers can be found here: HERE. Please understand that disabling cookies may have an alter your ability to use our site.

This website uses log files. These include: Internet Protocol addresses (IP addresses), browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp, and the number of clicks to analyze trends, administer the site, track user movement in the aggregate, and to gather broad demographic information for aggregate use. IP addresses, etc., are not linked to personally identifiable information.

This website also used web beacons. Web beacons are objects that are embedded in a webpage or email that are invisible to the user, but allow checking that a user has viewed the page or email. Other names are web bug, tracking bug, tag or page tag.

Some of our partners may use cookies, web beacons or log files on our site. However, we have no access to or control over their use.

Opt-out

With the exception of communication with a health care provider via our site, you have the right to opt-out of communication with Enara Health.

Sharing

We share aggregated demographic information with our partners, providers and advertisers. This is not linked to any personal information that can identify any individual person.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys

From time-to-time our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information and demographic information. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.The computers/servers in which we store personally identifiable information are kept in a secure environment.We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. You are, however, responsible for safeguarding your password by not sharing it with others.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

How to Contact Us

Email us at info@enarahealth.com if you have questions concerning our Privacy Policy; the email provided is not meant to be used when discussing personal health information.

You can also send mail to: Enara Health, 1650 S. Amphlett Blvd, Ste 115, San Mateo, CA 94402. Attention: Privacy Policy